Thanks for shopping at SHOP375.
If you are not entirely satisfied with your purchase, we're here to help
You have 14 calendar days from when you receive your order to request a return. Once your return is requested you have 7 days to ship your return to us
We will not accept returns after this time frame.
To be eligible for a return, your item must be unused and in the same condition that you received it.
You will be responsible for paying for your own shipping costs for returning your item.
If you would like us to provide a return label for you, we can for a $15 fee.
Just send us an email at firstname.lastname@example.org and we will set you up with one.
Shipping costs are nonrefundable.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Any returns sent back after our return time frame will NOT be accepted.
Once we receive your item, we will inspect it and if your return is approved, we will initiate a refund to your original method of payment within 5 business days.
Currently, we do not offer exchanges. If an item does not work for you, you can return it and place a new order online.
Our shipping address is:
1715 Oak Street
Lakewood, NJ, 08701
Can I change my shipping address once an order is placed?